iTech Webworks

I offer a diverse skill set, from managing Apple devices and customizing iOS to utilizing website builders like Mobirise and Wix, with AI tools enhancing design clarity and digital content creation.

Apple Proficiency

- Backup & Restore: Experienced in backing up and restoring data on Apple devices, primarily iPhones and iPads.

- Software Upgrades/Downgrades: Knowledgeable in upgrading and downgrading software to keep devices running smoothly.

- iOS Customizations & Tweaks: Skilled in customizing iOS and making performance tweaks to improve device speed and functionality.

Social Media / Video Production

- Basic Video Production & Editing: Experienced in creating and editing videos for various platforms.

- Digital Marketing: Basic knowledge of online marketing strategies to boost engagement and growth.

Social Media Content Creation: Design and develop simple, clean content tailored to multiple social media platforms.

- Social Media Management: Proficient in managing and growing accounts on X, YouTube, Threads, and more.

Website Development

Low-Code & AI Web Development: Proficient in building websites using platforms like Mobirise and Wix, with custom HTML/CSS enhancements for added functionality and design flexibility.

Web Analytics: Familiar with tools like Google Analytics to analyze and monitor performance, track user views, and analyze engagement metrics.

York Region Educational Services (YRES)
Date: August 2025 - Present

Tasks

Built reusable website components (buttons, content blocks, layouts, FAQ accordion, contact form) for future site use.
Reviewed pages across three YRES sites and delivered feedback on design, functionality, and UX.
Responded to user comments with personalized messages and proposed engagement ideas; summarized findings in a report.
Produced a Social Media Trends Report and recommended TikTok/Instagram content ideas aligned with mission and engagement goals.

Screen Name: iTech Expert
Date: Jul. 2016 - Present

Tasks

Managed the online persona/brand 'iTech Expert' (@itechexpert21) across platforms like YouTube and TikTok, overseeing all aspects of content creation, including production, editing, and publishing.
Created a variety of engaging videos, including unboxings, installation tutorials, and technical guides.
Achieved over 300,000 channel views, delivering informative and engaging content to a growing audience.
Managed and grew multiple social media accounts, cultivating strong audience relationships and driving engagement.
Designed visually appealing video thumbnails and effectively promoted content across social media, leading to increased viewership and engagement on YouTube.

Date: Jul. 2015 – Present

Tasks

Provided tech tips and best practices to users, sharing insights on how to maximize device functionality, security, and battery life.
Performed software upgrades and downgrades on iPhones and iPads, troubleshooting issues and ensuring smooth transitions between iOS versions.
Restored and recovered data for iPhones and iPads, helping users restore device functionality and recover important files after issues such as software failure or device upgrades.
Customized iOS settings to optimize performance, improve battery life, and enhance overall device usability for individual users.
Stayed up to date with Apple’s latest software and hardware releases, ensuring good familiarity with new features and updates for optimal support and testing.
Beta tested iOS software since iOS 7, identifying bugs and providing detailed feedback to Apple to improve functionality, stability, and user experience.

Web Developer (Low-Code/AI)

Self-Driven Projects
Date: 2020 – Present

Tasks

Developed and currently maintain the official website for the Alpha Ministry of St. Paul’s Parish in Richmond, BC, ensuring consistent functionality, updates, and content accuracy.
Designed and managed the Epic marketing store website for J.N. Burnett Secondary's Marketing 12 class (2020–2021 school year).
Designed and launched 7+ websites using no-code platforms such as Wix and Mobirise, prioritizing clean, user-friendly interfaces and integrating custom HTML/CSS where needed.
Manage hosting, updates, and troubleshooting for all sites, primarily via Netlify.
Utilize Google Analytics to monitor site performance, track user behavior, and analyze engagement metrics.

Warehouse Assistant

The Sample Sale Guys, Richmond BC
Date: Aug. 2022 – Oct. 2022; Mar. 2023

Tasks

Assisted in setup for Tom's Warehouse Sale, unboxing and organizing over 50 pairs of shoes by size.
Collected customer emails for marketing purposes and provided immediate on-site assistance.
Organized coats, cleared hangers, and maintained floor order during events.
Supported setup for the Jimmy Choo Warehouse Sale at the Sheraton Vancouver Airport Hotel, unboxing and zip-tying 50+ pairs of shoes.

Marketing Executive

Epic, J.N. Burnett Secondary School
Date: Nov. 2020 – Feb. 2021

Tasks

Collaborated with the marketing manager to develop and implement promotional strategies, including school poster designs.
Designed and maintained the company website (jnbepic.netlify.app), integrating Google Analytics for performance tracking and data-driven optimizations.
Supported the CEO in crafting interview questions for social venture video content.
Managed social media accounts to build audience relationships and enhance engagement.

Human Resources Executive

Sunshine Shack, J. N. Burnett Secondary School
Date: Sep. 2019 - Jan. 2020

Tasks

Developed and updated HR policies to ensure compliance with school regulations and standards
Conducted regular employee performance evaluations to support workforce development
Maintained a clean and organized work environment, prioritizing staff safety and workplace efficiency
Assisted marketing audits by accurately managing inventory records using Google Sheets
Provided prompt and professional customer service support as needed
Collaborated with the marketing team to manage and optimize the organization’s Instagram account

iTech Webworks

What can I do? 🧑‍💻

I offer a diverse skill set, from managing Apple devices and customizing iOS to utilizing website builders like Mobirise and Wix, with AI tools enhancing design clarity and digital content creation.

Apple Proficiency

Social Media / Video Production

Website Development

Work Experience 💼

Explore My Journey: A peek Into my life.

Volunteer Web Developer / Social Media Assistant (Remote)

York Region Educational Services (YRES)
Date: August 2025 - Present

Tasks

Digital Content Creator

Screen Name: iTech Expert
Date: Jul. 2016 - Present

Tasks

Apple Support Specialist (Independent) & Software Beta Tester

Date: Jul. 2015 – Present

Tasks

Web Developer (Low-Code/AI)

Self-Driven Projects
Date: 2020 – Present

Tasks

Warehouse Assistant

The Sample Sale Guys, Richmond BC
Date: Aug. 2022 – Oct. 2022; Mar. 2023

Tasks

Marketing Executive

Epic, J.N. Burnett Secondary School
Date: Nov. 2020 – Feb. 2021

Tasks

Human Resources Executive

Sunshine Shack, J. N. Burnett Secondary School
Date: Sep. 2019 - Jan. 2020

Tasks

Certificates 📄

Google Digital Marketing & E-commerce Professional Certificate

Google / Coursera - October 2025

Dive in now! 🍏✨

How it all started.

Website Creations

Project Designs: An Overview.

Social Networks

iTech Webworks

What can I do? 🧑‍💻

I offer a diverse skill set, from managing Apple devices and customizing iOS to utilizing website builders like Mobirise and Wix, with AI tools enhancing design clarity and digital content creation.

Apple Proficiency

Social Media / Video Production

Website Development

Work Experience 💼

Explore My Journey: A peek Into my life.

Volunteer Web Developer / Social Media Assistant (Remote)

York Region Educational Services (YRES)Date: August 2025 - Present

Tasks

Digital Content Creator

Screen Name: iTech ExpertDate: Jul. 2016 - Present

Tasks

Apple Support Specialist (Independent) & Software Beta Tester

Date: Jul. 2015 – Present

Tasks

Web Developer (Low-Code/AI)

Self-Driven ProjectsDate: 2020 – Present

Tasks

Warehouse Assistant

The Sample Sale Guys, Richmond BCDate: Aug. 2022 – Oct. 2022; Mar. 2023

Tasks

Marketing Executive

Epic, J.N. Burnett Secondary SchoolDate: Nov. 2020 – Feb. 2021

Tasks

Human Resources Executive

Sunshine Shack, J. N. Burnett Secondary SchoolDate: Sep. 2019 - Jan. 2020

Tasks

Certificates 📄

Google Digital Marketing & E-commerce Professional Certificate

Google / Coursera - October 2025

Dive in now! 🍏✨

How it all started.

Website Creations

Project Designs: An Overview.

Social Networks

York Region Educational Services (YRES)
Date: August 2025 - Present

Screen Name: iTech Expert
Date: Jul. 2016 - Present

Self-Driven Projects
Date: 2020 – Present

The Sample Sale Guys, Richmond BC
Date: Aug. 2022 – Oct. 2022; Mar. 2023

Epic, J.N. Burnett Secondary School
Date: Nov. 2020 – Feb. 2021

Sunshine Shack, J. N. Burnett Secondary School
Date: Sep. 2019 - Jan. 2020