iTech Webworks

Welcome to iTech Webworks! As an Apple enthusiast, I help users with everything from basic tips to device restoration through online guides, hands-on support, and video tutorials. I also create YouTube content and design websites, including the St. Paul Alpha website and projects for J.N. Burnett Secondary.

Formerly known as iTech Expert, this site has been rebranded to iTech Webworks. Same content, same social handles—just a new name. This site’s design is also inspired by Apple’s sleek Liquid Glass aesthetic.

What can I do? 🧑‍💻
I offer skills in Apple device management and iOS customization, website building primarily with Mobirise, and digital content creation, with selective use of AI to improve design clarity and workflow efficiency.

- Backup & Restore: Experienced in backing up and restoring data on Apple devices, primarily iPhones and iPads.

- Software Upgrades/Downgrades: Knowledgeable in upgrading and downgrading software to keep devices running smoothly.

- iOS Customizations & Tweaks: Skilled in customizing iOS and making performance tweaks to improve device speed and functionality.

- Basic Video Production & Editing: Experienced in creating and editing videos for social media.

- Digital Marketing: Basic knowledge of online marketing strategies to boost engagement and growth.

Social Media Content Creation: Design and develop simple, clean content tailored to multiple social media platforms.

- Social Media Management: Proficient in managing and growing accounts on X, YouTube, Threads, and more.

Low-Code & AI Web Development: Proficient in building websites using platforms like Mobirise and Wix, with custom HTML/CSS enhancements for added functionality and design flexibility.

Web Analytics & SEO: Familiar with Google Analytics and Google Search Console to analyze website performance, track user behavior, measure engagement metrics, and improve SEO.

Dive in now! 🍏✨

My YouTube Story

Here's where you can discover the story behind my YouTube channel, why I decided to start making videos, how to create your own channel, and find a collection of tips and tricks for content creation!

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Web Creations

I design and build clean, sleek, user-friendly websites, including the Alpha site for St. Paul’s Parish Richmond, which I manage. I’ve also worked on the JNB Epic and Grad Committee sites (2021–2022) and other projects. Each project has been a rewarding experience.

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Project Designs: An Overview.

From crafting simple YouTube thumbnails to designing captivating posters, logos, registration forms, and more.

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Social Networks

Feel free to connect with me on social media to stay in the loop and collaborate!

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Work Experience 💼

Explore My Journey: A peek Into my life.
Volunteer Web Developer / Social Media Assistant (Remote)
York Region Educational Services (YRES)
Date: August 2025 - Present
Tasks
  • Built reusable website components (buttons, content blocks, layouts, FAQ accordion, contact form) for future site use.
  • Made multiple clean Canva templates for future social media use.
  • Reviewed pages across three YRES sites and delivered feedback on design, functionality, and UX.
  • Responded to user comments with personalized messages and proposed engagement ideas; summarized findings in a report.
  • Produced a Social Media Trends Report and recommended TikTok/Instagram content ideas aligned with mission and engagement goals.
Digital Content Creator
Screen Name: iTech Expert
Date: Jul. 2016 - Present
Personal Brand
  • Managed the online persona/brand 'iTech Expert' (@itechexpert21) across platforms like YouTube and TikTok, overseeing all aspects of content creation, including production, editing, and publishing.
  • Created a variety of engaging videos, including unboxings, installation tutorials, and technical guides.
  • Achieved over 300,000 channel views, delivering informative and engaging content to a growing audience.
  • Managed and grew multiple social media accounts, cultivating strong audience relationships and driving engagement.


St. Paul’s Parish – Alpha Program (Content Creator & Contributor)

  • Designed high-visibility promotional assets, including a large-scale roadside sign and a coordinated suite of digital and print posters for parish-wide distribution.
  • Produced a series of publicly published Instagram Reels for St. Paul Parish’s official account to raise awareness and drive program signups.
  • Co-produced and published interview-style Reels in collaboration with a production team, contributing to video editing, storytelling, and final execution to showcase community stories.
  • Built and currently manage the official Alpha Ministry website, serving as the primary developer and editor for all digital assets, layouts, and copy.
Apple Support Specialist (Independent) & Software Beta Tester
Date: Jul. 2015 – Present
Tasks
  • Provided tech tips and best practices to users, sharing insights on how to maximize device functionality, security, and battery life.
  • Performed software upgrades and downgrades on iPhones and iPads, troubleshooting issues and ensuring smooth transitions between iOS versions.
  • Restored and recovered data for iPhones and iPads, helping users restore device functionality and recover important files after issues such as software failure or device upgrades.
  • Customized iOS settings to optimize performance, improve battery life, and enhance overall device usability for individual users.
  • Stayed up to date with Apple’s latest software and hardware releases, ensuring good familiarity with new features and updates for optimal support and testing.
  • Beta tested iOS software since iOS 7, identifying bugs and providing detailed feedback to Apple to improve functionality, stability, and user experience.
Low-Code Frontend Web Developer
Self-Driven Projects
Date: 2020 – Present
Tasks
  • Developed and currently maintain the official website for the Alpha Ministry of St. Paul’s Parish in Richmond, BC, ensuring consistent functionality, updates, and content accuracy.
  • Designed, launched, and managed the Epic marketing store website for J.N. Burnett Secondary’s Marketing 12 class (2020–2021).
  • Built my websites on Mobirise, pushing its limits with custom HTML, CSS, and JavaScript — using AI-assisted tools to accelerate development — including the Apple-inspired “Liquid Glass” design for iTech Webworks.
  • Manage hosting, updates, and troubleshooting for all my sites, primarily via Netlify.
  • Leverage Google Analytics and Google Search Console to analyze engagement metrics and implement SEO optimizations that improve site performance and search rankings.
Warehouse Assistant
The Sample Sale Guys, Richmond BC
Date: Aug. 2022 – Oct. 2022; Mar. 2023
Tasks
  • Assisted in setup for Tom's Warehouse Sale, unboxing and organizing over 50 pairs of shoes by size.
  • Collected customer emails for marketing purposes and provided immediate on-site assistance.
  • Organized coats, cleared hangers, and maintained floor order during events.
  • Supported setup for the Jimmy Choo Warehouse Sale at the Sheraton Vancouver Airport Hotel, unboxing and zip-tying 50+ pairs of shoes.
Marketing Executive
Epic, J.N. Burnett Secondary School
Date: Nov. 2020 – Feb. 2021
Tasks
  • Collaborated with the marketing manager to develop and implement promotional strategies, including school poster designs.
  • Designed and maintained the company website (jnbepic.netlify.app), integrating Google Analytics for performance tracking and data-driven optimizations.
  • Supported the CEO in crafting interview questions for social venture video content.
  • Managed social media accounts to build audience relationships and enhance engagement.
Human Resources Executive
Sunshine Shack, J. N. Burnett Secondary School
Date: Sep. 2019 - Jan. 2020
Tasks
  • Developed and updated HR policies to ensure compliance with school regulations and standards
  • Conducted regular employee performance evaluations to support workforce development
  • Maintained a clean and organized work environment, prioritizing staff safety and workplace efficiency
  • Assisted marketing audits by accurately managing inventory records using Google Sheets
  • Provided prompt and professional customer service support as needed
  • Collaborated with the marketing team to manage and optimize the organization’s Instagram account

Certificates 📄

Google Digital Marketing & E-commerce Professional Certificate
Google / Coursera - October 2025
  • Covered topics such as SEO, SEM, email marketing, analytics, and e-commerce strategy.
  • Completed 7-course series including hands-on projects using Google Ads, Analytics, and more.
Contact Me - iTech Expert

© 2024 - Present iTech Webworks.